Cisco SCCM ITSM

Windows 10/11 Office 365 Android iOS Mac

Engagement Deliverable Program/Project Overview ticketing system Windows/Mac

OSI network TCP/IP Windows Linux

ServiceNow Microsoft Office suite O365 desktop hardware/software

ServiceNow Microsoft Office suite O365 desktop hardware/software network connectivity

Knowledge Acquisition Operating Systems Troubleshooting Windows Mac

Desktop Computers Remote User Support Service Desk User Training IT Hardware Support

Office 365 CDR

CDR MS Office Suite

Java SQL Oracle DB

Help Desk support Lotus Notes Microsoft Office Suite Windows 7 and Windows 10 VPN

Windows Linux Technical Support Engineer Desktop Support Engineer IT Help Desk Technician

Help Desk support

Desktop Support Engineer