Engagement Deliverable Program/Project Overview ticketing system Windows/Mac

Install upgrade support troubleshoot Office 365

VRS Technical Support DOM

Power Automate Desktop Cloud flows Services including Azure Logic Apps Azure Functions

Power BI Power BI desktop SQL Server

OSI network TCP/IP Windows Linux

OSI network TCP/IP Windows Linux

Python Manual Testing Software Testing Test Automation Test Planning

Python 3D modeling Manual Testing Software Testing Test Automation

ServiceNow Scripting Help Desk Support

Scripting Ticketing System Communication Training IT Leadership

Desktop Support Printer Support Software Installation Troubleshooting VT

Cisco VPN TCP/IP Office 365 Technical Understanding TCP

Scripting ServiceNow IT Leadership Help Desk Support

Desktop Support Help Desk Support Peripherals Technical Support