System Monitoring Project Management Performance Tuning ITIL processes Python

Active Directory Help Desk Support Jamf Office 365 Troubleshooting

Service Management Service Desk VIP Support Regional Support

HTML Java Script DOM Data Service Rest API

JIRA Service Now AWS Kubernetes RabbitMQ

JavaScript XML AngularJS HTML/CSS Flow Designer

Arbor Text XML DITA Adobe Illustrator Automotive Domain

Salesforce Service Cloud APEX TRIGGER Lightning SOQL

ServiceNow SLA BI Performance Tuning Business Impact Analysis

Customer Service Grievances Attention to detail.

data entry word processing (Word) Outlook solid troubleshooting problem-solving

solid troubleshooting problem-solving customer service skills

O365 Switch Router Firewall

OneSource Customer handing Email Support

staffing & recruiting VMS (Vendor Management Systems... MS Office