ServiceNow Problem Change Request Knowledge

IT & Network Change Management Problem Management

BPC Customer Service Manager

CMDB

SAP HEC SAP S/4HANA Azure AWS GCP

Change Management IT Operations IT Service Management Incident Management Problem Management

Service Delivery Manager

OSS/BSS technical validation End-To-End testing AWS

Wireless Device Testing

VoLTE/VoWiFi public alerting SIP IMS IPsec

C# code LINQ Entity Framework NHibernate Active Directory

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NOC Incident TSM FSM ETOM/ITIL ServiceNow Architect

presentation skills

ITIL Service Performance management