IT Service Management MCAD PLM Software XML Freshservice ITSM

Phone Etiquette Customer Support Customer Service Customer Satisfaction Customer Experience

Computer Literacy Interpersonal Communication Customer Support Customer-Focused Service

SNOW ITSM

Account Management Customer Service Negotiation Sales Processes

Service Desk Migrating data

Skilled Multi-tasker Currency Customer Experience Customer Service Representativ... Communication

Data Entry Customer Satisfaction Order Entry Technically Oriented Word Processing

.Net Framework 3.5/4 HTML5 JQuery XML Azure Virtual Machines

Mainframe applications Multiple Bespoke Applications HP ALM Microsoft Office Suite Service Now

Customer Service Relationships Problem Solving

AWS Splunk analyze Devices Networks

Omnichannel Service Cloud salesforce Developers

Python Perl PowerShell Java Power BI

Microsoft Office suite O365 desktop hardware/software network connectivity network printing