Hardware/Software troubleshoot... customer service

Business Process IT Operations IT Service Management Implementation Experience Library Services

CMDB including Microsoft IBM CHAMP CSAM

JIRA Git SVN SQL database management systems

MS Office products Excel Word IT systems processes

CompTIA A+ Microsoft Certified IT Profess... Windows 10 Windows Server system administration

Linux Unix Universe SQL Shell UNIX

IDoC sales orders strong communication IT systems

Maintaining system health

SDLC Magento

Python Django Jira Maven/GIT HTML

Tableau JIRA Rally. Git. Gradle Jenkins

SQL Develop ETL process ETL mapping Data Migration

Technical Team management Salesforce

order processing IT systems