Process mapping Business rules modeling Use case modeling Scope management

Process mapping Workflow modeling Business rules modeling Scope management

call tracking IT Service Desk

Network supporting supporting PC Hardware mobile networks

IT Software Asset Management ServiceNow Managerial Skills

GCP DevOps CI/CD pipelines access management (IAM) VMs

Office 365 Mobile support MS Authenticator Configuring troubleshooting

IT Service Desk.

Shell scripts JSON XML Web services RESTful

IT services A+ Certification Software/hardware breakfix

Project Manager implementation Java/J2EE technologies

ISIM ISAM LDAP Java

GCP Arch Design Test DevOps

client service skills Data Integrity and Validation

Java JSP JMS JAXB JDBC