Analytical Skills Incident Management Service Desk SLA Technical Support

Application Support MCAD XML PLM Software Incident Management

TCP/IP DNS HTTP ServiceNow Linux

ITIL Service Catalog Incident Request Problem

IM / PM / CM /SR / IMAC Proces...

SLDC ITIL Change management incident management service management

Python Go Terraform Troubleshooting Prometheus

SAP S/4HANA SAP ECC FIORI ABAP Web Dynpro Incident Management

PMP Project Management ServiceNow CMDB ITOM

Juniper Cisco OSPF BGP MPLS

WMS SQL Manhattan WMS ERP Incident Management

Windows 10 and 11 Incident Management Problem Management Okta Group Policy

Microsoft Office Suite Incident Management Change Management Problem management

ITIL practices: Service Catalo... Incident Request Problem Change

SPOC including contacts information technical diagrams post major incident reviews