ServiceNow IT service management ITIL

RWA BASEL 2/3 Oracle PL SQL Unix

DB2 UDB DBA IBM Performance Tuning Query Optimization index creation

ServiceNow Studio JavaScript HTML CSS SQL

Multi-site connectivity Data Centres Wi-Fi DHCP DNS

Business Process Business Process Improvement Business Process Management English ITIL

Change Management Digital Transformation ITIL Institutional Portfolio Manage... Leadership

Academic Program Management Data Modeling Digital Transformation IT Project Management ITIL

Academic Program Management IT Project Management ITIL Learning Technology Microsoft Excel

ITIL CompTIA Server+ Cisco CCNA or equivalent.

Customer Requirements Customer Service ITIL Incident Management Java

Microsoft Active Directory Cisco systems ITIL ServiceNow Windows 10+

vulnerability assessment penetration testing troubleshooting TCP/IP OWASP

Meraki Network Engineer ITIL Cisco Mist routers and switches.

Agile ITIL / ITSM Microsoft Office 365 suite SAP SAP S/4HANA