Jira MS Project Visio Azure AWS cloud

ServiceNow Salesforce.com Okta Remedy GitHub

Agile PMP Access Eligibility Services (AES)

Agile Support Service Desks Application Development Release Management

IT Managed Services Cloud Services ITIL AWS Azure

PC/internet navigation Self-motivation detail-orientation customer service

Team Management Process Improvemen Quality Control Customer Service

departments citizens

communication skills IT Service Management ITIL practices

SLA\KPIs PWA

PWA Contract Budget

Wireless Service application/network design KPI’s

Project management

IT Service Management ITIL

Sales cloud Service cloud