Analytical Skills Databases Operational Efficiency Production Support Root Cause

Technical Support Technical Operations

Dynatrace New Relic Datadog AppDynamics AWS Cloud

Hardware/Software troubleshoot... customer service

Windows Operating Systems MS Office VPN Audio Visual Network

MS Office Suite MS operations systems

Microsoft products operating system basic networking

Service Now operating systems Microsoft Office Suite

Automation SA/390 support Applications Development Infrastructure IT Operations IT Production Support

teamwork BPF GMP

Windows 10 Windows 7 Mac OS Office 2010 Office 365

Python Visual Basic VBscript Office 365 Active Directory

GMP data analysis Stairs Troubleshooting

MS Azure SQL Server Power BI

Customer Identification Progra... Data Center Operations Data Centers Installations NERC