Windows Linux Technical Support Engineer Desktop Support Engineer IT Help Desk Technician

call tracking IT Service Desk

Sales Cloud Service Cloud Salesforce MongoDB Azure

Wireless Service application/network design KPI’s

Word Excel Access Outlook MS Office Suite

Office 365 Mobile support MS Authenticator Configuring troubleshooting

Network offering SDWAN VNX Software Defined Network Voice Solution Network and Telecom

IT Service Desk.

Shell scripts JSON XML Web services RESTful

IT services A+ Certification Software/hardware breakfix

Java XML jQuery JavaScript HTML J2EE

verbal written sales customer service social media

client service skills Data Integrity and Validation

UX Web Content Accessibility Guid... assistive technologies

CMDB CSDM ServiceNow web services SOAP