Salesforce QA Autoamtion MAnual Selenium

Service Now Java Python JavaScript Cloud Computing

Windows Linux Technical Support Engineer Desktop Support Engineer IT Help Desk Technician

call tracking IT Service Desk

Sales Cloud Service Cloud Salesforce MongoDB Azure

Wireless Service application/network design KPI’s

Word Excel Access Outlook MS Office Suite

Office 365 Mobile support MS Authenticator Configuring troubleshooting

Network offering SDWAN VNX Software Defined Network Voice Solution Network and Telecom

IT Service Desk.

Shell scripts JSON XML Web services RESTful

IT services A+ Certification Software/hardware breakfix

Java XML jQuery JavaScript HTML J2EE

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client service skills Data Integrity and Validation