process documentation/workflow... reports checklists forms knowledge articles

self-direct multi-tasker

UI SharePoint

ITIL DevOps

Technical writer

Technical Writer MadCap Flare Jira Agile HTML

Bloomberg CapIQ FactSet Syndication sites Everest

analytical interpersonal written and oral communication skills

MS Office Suite Adobe Product Suite DITA XML 3D modeling Creative Design

interfacing IT Asset Management particularly in workstations mobile devices printers

ustomer needs write code in ABAP Fiori CAP RAP

SOP Technical Writer documentation Salesforce

Call Tracking Client Services Desktop Computers Desktop Support Peripherals

Microsoft Office Visio or Draw IO Adobe Acrobat Six Sigma ITSM or comparable

Computer Literacy Good Manufacturing Practice (G... Technical Writers Standard Operating Procedure (... Writing