Windows 10 and 11 Incident Management Problem Management Okta Group Policy

ITIL experience Microsoft Windows

Microsoft Excel Word Visio Microsoft Windows Server Active Directory

ITSM Windows MacOS Word Excel

TCP/IP VMware Microsoft Linux Windows Server

Desktop Support software applications Windows operating systems desktop systems

LAN/WAN Hyena

system testing OS upgrade PowerShell

SCCM macOS iOS devices DHCP DNS

HTML JavaScript CSS JSON XML

multi-OS environment MacOS Windows and Linux

(MacOS Windows Linux

(MacOS Windows Linux

SDLC IT Project Management project planning resource management tactical execution

Linux Computer network Computing Scripting Troubleshooting