Computer Hardware Computer Repair Customer Support Help Desk Support Troubleshooting

Customer Success Manager Accounts Account manager

C-Suite customers stakeholders IT service delivery teams

Change Management customer approval execution testing

SDLC Agile VDOT's IT management escalations

Customer Service Adobe Acrobat Scheduling Microsoft Word Data Entry

Customer Experience Associate

managing customer calls Strong Interpersonal Communication professional courteous

Help Desk Support Customer Service Patch Management SQL

basic Microsoft Office Outlook Word Excel account information

Billing Finance Legal Tax Customer Service

C C++ OSI Model Protocols TCP/IP stack

sales customer service social media marketing or related field verbal

perform insurance calculations

Outlook Word Excel Microsoft Office behaviour