customer issues incidents compliance issues Customer Support

Change Management Service Management Issue management Incident Response

telecommunication services IT Hardware Support including diagnosing VoIP technologies troubleshooting service issues

troubleshoot technical issues Networking

nstall/upgrade applications validate configurations troubleshoot issues analyze needs create test plans

Analytical Skills Bug Tracking Identifying Issues Problem Solving Software Testing

Accounts Receivable (AR) Accruals Balance Sheet Review Billing Process Cash Application

GMP Master Control Tissue Culture ACT Quality Systems

Cosmos DB troubleshoot issues Microsoft SQL Server

troubleshooting hardware software networking issues

MS Excel savvy data issues

Video Conference Specialist (V... Troubleshoot network issues systems

Troubleshoot networking issues Active Directory DHCP DNS WINS

Relational Databases Cascading Style Sheets (CSS) Computer Science Resolving Issues

Manage projects project risks issues dependencies schedules