Cisco Finesse Agent. Desktop performance and optimi... resolving browser and internet... troubleshooting DNS & DHCP iss...

Jira Scrum Master risk agreement issue

project scheduling tracking issue management risk management change management

resolve issues upgrade optimize or implement solution...

Communication Risk Management Deployment Develop and maintain status re... decision and issue logs

oject staffing developing monitoring and controlling sch...

status reports decision and issue logs

researching/analyzing issues/p... hardware software operating systems telephony

Python Computer science Software development methodolo... Contract management Issue resolution

Javascript / HTML5 Detect and troubleshoot softwa...

Design develop C# Agile development Oracle DB

Troubleshooting hardware and s... networking DHCP DNS Tcp/IP

Kubernetes L2 OPS L3 OPS BAU issues

troubleshoot VPN issues Hardware repair licensing model Office 365 application

BAU issues L3 OPS L2 OPS Asset and Competency Developme...