SLAs

Networking

SCCM DHS

Technical Support Software License Agreements

SharePoint Technical Support Service Desk

Microsoft Word Outlook Excel & PowerPoint

Mac Support databases and networks troubleshoot complex technical... iPhone support Customer Service

databases and networks troubleshoot complex technical... Networking fundamentals

IT Support ITIL SCCM French

Backs up data removes PC installs new PC restores data

Backs up data removes PC installs new PC restores data

Hardware/Software troubleshoot... customer service

Hardware/ Software Troubleshoo... Customer Service

Analytical Skills Communication Digital Subscriber Line Access... Problem Solving Technical Support

Adtran Analytical Skills Communication Help Desk Support Problem Solving