Solace API Real time Integration DevOps CI/CD PubSub Monitor

SAP Fico Retail IDOC BAPI SDLC

IT management project management retail management

Kafka ActiveMQ POS Retail Integration

Real Agile TDD ATDD AWS SQL

Analytical Skills Call Routing Communication Customer Satisfaction Network Design

Solace API Real time Integration DevOps CI/CD PubSub Monitor

QA process Core Java WebApp UI Automation Selenium API Testing Automation

Cisco Call Studio Cisco ICM Script Editor Sales force Cisco CVP Cisco ICM

SAS R IHD

Qtest BDD TDD Cucumber Javascript

QA Functional POS Retail Testing

CSR Insurance Customer Service Specialist KPIs

Cyber Security Retail background Threat intelligence Forensic ability

Contact Center systems CTI Automatic Call Distribution