Technical Writing CX Website Design

IT enior-level software engineer technical leader UML diagrams

Customer Success Manager Accounts Account manager

process documentation/workflow... reports checklists forms knowledge articles

SQL query LDAP XML XSD JSON

COBOL CICS Transaction Server (CTS) CICS TSO MVS JCL

NOC Technician Desktop Support Helpdesk Helpdesk Support

Agile Kanban API

Arena Agile

shell scripts Perl tcl Python MacOS

Azure Dynamics 365 Power Platform Microsoft 365

Python scripting API spreadsheets creating charts

self-direct multi-tasker

IT project manager technical project manager

Project Management communications skills