JIRA Excel PowerPoint SDLC IVR

Category Management

Business Modeling Business Requirements Customer Advocacy Customer Experience Product Development

project management

Ansible Shell scripting Kubernetes Management GITLAB CI-CD

PMP customer service decision making risk management financial management

RFPs Patch Management Change Management Awareness & training BC/DRP

RFPs Patch Management Change Management Awareness & training BC/DRP

presentation skills

Java AWS TCP/IP

GIAC sport BBQ

Azure Cloud Azure Key Vault Azure API Management

OSS Network Monitoring Trouble Ticket systems SLA management IBM

.NET Core .NET in Azure API Management ASP.NET Core

HR Payroll SAP modules SAP S/4HANA