RESOURCE REQUIREMENTS Level Senior (L4) Role Project Manager-SCRUM Master Skill PM: SCRUM Technology Jira, Agile, Scrum
- As a recognized Jira SME and Agile expert, the Agile Coach provides hands-on support, recommendations and guidance across Agile teamsnotably through day-to-day leadership, executive and team training and support.
- Their coaching educates team members in how to optimize Agile processes using Jira
- The Agile Coach regularly assesses and calibrates the team's Agile fluency, leveraging the enterprise framework including direct support of work mobilization activities (e.g., roadmap development, functional decomposition).
- The ultimate goal of the Coach role is to bring Agile teams (e.g., Product Groups, Product Families, Pods) to a level of capability that no longer requires the Coach's guidance.
- Lead the rollout and expansion of Jira across the enterprise
- Transition legacy processes, organizations, and programs to Jira based Agile processes
- Train the trainer model build best practices and training methods to accelerate enterprise Agile/Jira adoption
- Support sprint based as well as Kanban projects
- Experienced Agile Coach requires comprehensive expertise in leading-edge theories or techniques in agile approaches
- Focus is on coaching and training leadership and assisting Scrum Masters and agile teams
- Ability to provide guidance and oversight to multiple teams, growing capability across the organization
- In-depth expertise in agile to interpret internal and external obstacles and recommend best practices
- Helps Scrum Masters resolve problems, and identify innovative solutions
- Offers advice and guidance for delivery teams on how to transition to and operate in scaled delivery environments
- Coaches other teams & leads teams to drive agile adoption
- Generally reports to Practice Area Lead or Practice Lead and contributes directly to assigned Journey or Platform
- Participates fully as a member of the agile team (e.g., Product Group, Product Family), supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provides thought leadership and/ or industry knowledge for agile execution and participates in capability building for the team and business unit
- Keeps current on emerging trends/ developments and grow knowledge of the business, and agile related tools / techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keeps others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
- Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Leads, motivates and develops relationships with internal and external Agile teams to develop productive working relationships
- Contributes to a fair, positive and equitable environment that supports a diverse workforce
- Acts as a brand ambassador, both internally and/or externally
Required
- Expert in Jira configuration, administration and agile reporting
- Certified Scrum Master and/or Certified Scrum Master in scaled Agile framework (e.g., SAFE) and 5+ years of Scrum Master experience
- Advanced knowledge of agile theory, methodology- including scaling techniques, rules, and practices, estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation
- Ability to establish goals and objectives that support delivery execution for multiple teams, contribute to the direction of the function and provide advice to the team and delivery leadership
- Ability to lead, plan, execute and evaluate committed work activities to ensure completion of initiatives
- Skill in mentoring, performance management and, using analytical software tools, data analysis methods and reporting techniques
- Proficiency using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
- Knowledge of current and emerging competitor and market trends
Education
- Post-secondary education and typically requiring 7+ years of Agile experience