Application Engineer

Job description

Right now, we are looking for an outstanding, brilliant, and driven Specialist Application Engineer to join our growing team. While our Specialist Application Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology and the Business teams to design, build, and implement amazing web and process applications. These Team Members are also charged with assisting the Client Success department in resolving issues relating to production processes. The Specialist Application Engineer is responsible for troubleshooting and resolving technical issues as well.
What you'll be doing:
Proposes technical solutions to the Manager, Application Engineering

Designs/develops/tests/implements improvements or new features into the Waystar website and core processing applications

Responsible for developing/augmenting applications based on the functional and technical specifications

Responsible for adhering to Waystar coding standards and the approved technologies, and proposing amendments to either when necessary

Unit tests all changes on development, and then works with the appropriate Business and/or Technology Owner(s) to ensure that the developed solution meets the business requirements

Communicates the development progress daily to senior-level team members

Attends to any work items assigned through the internal case system in a timely fashion

Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress

Assists in the QA process

Participates, as required, in Production Code Turn days, providing instructions for deploying the code changes successfully, and for Smoke Testing code post-release

Develops and maintains open and fluid communication with Management

Develops and maintains a positive relationship with other team members

Assists in the creation and/or approving of technical specifications

Assists in identifying areas in the application that need to be refactored

Works with the various departments and team members to design and/or implement various new enhancements to the existing web application.; this includes, but is not limited to, SQL table design, SQL stored procedure design, and process design in the designated programming languag
Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production

Identifies and informs the Manager, Application Engineering of areas of the application that can be improved by refactoring, optimization, and/or other improved technology solutions

Notifies the Manager, Application Engineering of any problems that negatively impact applications, and works to implement a solution

Communicates and works with the Manager, Application Engineering to reassign any items that cannot be addressed in a timely fashion

Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease

Solves complex technical problems with little oversight

Mentors fellow team members in their development as Application Engineers, helping them to build correct technical solutions

Additional duties as assigned