Application Support Engineer

Description:

Experience in data modeling techniques to analyze large data sources and generate predictive insights and solutions. Evaluates statistical models, identifies patterns, develops and applies algorithms to determine validity of analyses, tests models, and develops visualizations to assist in business decisions. Specializes in applying knowledge of experimental methodologies, statistics, optimization, probability theory, and machine learning concepts to create self running artificial intelligence (AI) systems to automate predictive models. Evaluates existing statistical models using both general purpose software and statistical languages with the goal of adjusting and optimizing efficiency specifically within production environments.

Ability to learn quickly and retain information

People skills (good communication, approachable, good energy, handles stressful situations, etc.)

Problem solver: can use log files, read through KSH or other language scripts, trace an IT workflow and find the issue. (Does not need to code)

Monitoring tool experience nice to have

Control-m & scripting skills nice to have

ServiceNow experience nice to have

AWS experience nice to have

NOTES FROM MANAGER CALL

Personality wise this person "needs to be hungry"

Continuous learning, wanting more, should be curious to learn

Strong technical operations background

Should have excellent communication skills - will be constantly talking to the business users, need to be comfortable

Not a heads-down role. Should be personable and "warm"

Responsible for supporting all applications - not any hardware

Ticketing, follow up, troubleshooting, etc.

Need to be onsite 5 days per week in either Malvern, PA

Can earn one day per week remote once up and running.

Would love someone to bring fresh ideas

There is a Python app being built, this person will help with POC work

Should understand architecture but doesn't have to do architecture

Basic scripting needing, Python, DB Query

They are a Java shop, but this person won't need to do much Java

Using SNOW every day for ticketing

Currently going through an AWS migration - AWS experience is nice to have

Ideally previous experience in Investment Management, Banking, Financial services, etc.

Possible extension or conversion down the line - he will also have another position open on the team later this year for a similar skillset