Description

To provide business solution

Incident and problem management

To participate and perform UAT/SIT

To ensure that the issues/ service requests are closed within the TAT to the satisfaction of requester

Vendor liaison SLA management

skill set required

· Collection, CRM, LOS, Enterprise Applications, Website, Mobile Apps etc. Exposure to Collection Apps specially Indus Collect will be preferred

· Web based applications / middleware/integration through API

· Application server like Oracle, IAS, Websphere, IIS, Apache tomcat

Key Skills
Education

BE/BTEch /MCA

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