Description

JOB DESCRIPTION :

Responsibilities

  • Perform post-sale, on-site technical support on software products.
  • Handle installations, upgrades, testing, and/or maintenance.
  • Provide guidance to clients on function, usage, and operation of products.

Required Skills:

  • Possess excellent level of product knowledge.
  • Serve as liaisons between the organization and customers.
  • Convey customer feedback to technical design and engineering staff.
  • Recognized as expert in field, knowledgeable of emerging trends and industry practices.
  • Conducts the most complex and vital work critical to the organization.
  • Works without supervision.
  • Must be flexible on shift

Education

Any Graduate