Apps Packager Analyst

Responsibilities:

• Working with the EUC Service Manager and Windows Specialist ensures Arms Windows software deployments are aligned to Arms security policies and procedures
• You will be responsible for the daily operation and management of Windows device software deployment
• Creation of custom install packages, to deploy, update and remove software within Arms Windows estate
• Deployment of Windows security and feature updates as per agreed SLAs
• Support the Windows Specialists with major and minor version updates
• Supporting the Service desk on incident and requests associated with software updates
• Act as a technical specialist in all Software deployment issues at Arm
• Create and Maintain Knowledge articles for Technical Teams and End Users to support the running of the platform
• Ensure all Service NOW tickets assigned to them are proactively works on and updated as per the Arm Ticket Management Standard

Required Skills and Experience:

• Experience Range of 3 to 5 years, and we are looking for Immediate or serving Notice period candidates 
• Ability to create SCCM and Intune based packages for the deployment of new and updating existing software deployment
• Ability to slip stream Windows and Office 365 packages into existing builds and images
• Experience in converting business requirements into technical configurations to support the deployment of software
• Experience of working across both Microsoft SCCM and Intune platforms
• Creation on custom reports to support Software/Update compliance across SCCM and Intune

“Nice To Have” Skills and Experience:

• Good experience of  "Flexera Adminstudio enterprise suite" for packaging.
• Experience in packaging and repackaging of MSI, MSIX and APPv etc.
• Good knowledge in scripting languages like PowerShell, Shell and bash.
• Experience in PSAppDeployToolkit for app deployment.
• Experience in WoA (Windows on Arm) will be an added advantage (Optional).
• Good packaging experience for operating systems Windows 10/11.