Knowledge of production support processes, including incident/change/problem management, and escalation procedures.
- Excellent UNIX/Linux Skills and well versed with deployment pipeline
- Experience in Java, Web applications, API, Kubernetes, Containers
- 5 years of Experience and willing to be on-call rotation on weekdays and weekends.
- 5 years of experience in Java and Linux application support and DB concepts
- 5 years of experience in Production support working in a globally distributed team
- Support after hours maintenance windows and deployment
- Strong understanding of containers & microservice architecture.
- Experience with builds, deployment, troubleshooting and production support
- Strong scripting knowledge and work on experience is more value add
Program/Project Overview
Visa Analytics Platform (VAP) is a Tier 1 external client facing application and 24X7 support of VAP application is needed for member banks across the globe.
Engagement Deliverable(s)
• VAP is a critical revenue generating analytical application used by 2500+ member bank customers for reporting and analysis to uncover new opportunities with data-driven insights and need to be available with 24X7 with technical support.
• VAP Application Support for clients and product teams
• Incident resolution and Change deployment.
• VAP subscription is expected to grow hugely with community banks program in FY24.
Any Graduate