Azure Data Engineer with Salesforce CRM

Roles & Responsibilities

Design, develop, and implement automation solutions for CRM systems, data management platforms, and technical processes within our debt settlement operations 
Leverage AI and machine learning technologies to enhance automation capabilities and improve process efficiency 
Create and maintain scripts, workflows, and integrations to streamline data flow between various systems 
Collaborate with cross-functional teams to identify automation opportunities and translate business requirements into technical solutions 
Develop and implement quality assurance processes for automated systems 
Monitor and optimize automated processes for performance and accuracy 
Provide technical support and troubleshooting for automation-related issues 
Stay current with emerging technologies and industry trends in automation and AI 
Follow all policies and procedures for the department and Company, including personnel policies and expectations as outlined in the Employee Handbook. 
Other duties as assigned. 

Required Skillset

Bachelor's degree in Computer Science, Information Technology, or related field 
3+ years of experience in software development and automation tools like Ansible, Terraform, K8s, Chef, Puppet, Jenkins, BMC Control M, Salt Stack Experience with any cloud experience (AWS or Azure)
Proficiency in programming languages such as Python, JavaScript, and SQL 
Strong understanding of CRM systems, databases, and API integrations 
Experience with Automation & AI tools and frameworks 
Familiarity with AI and machine learning concepts and their application in process automation 
Knowledge of financial services industry, particularly in debt settlement, is a plus 
Excellent problem-solving and analytical skills 
Strong communication and collaboration abilities 
Experience designing and deploying greenfield projects
Experience with specific CRM platforms (e.g., Salesforce, Forth, etc.) 
Knowledge of data analytics and visualization tools such as Power BI and Tableau 
Familiarity with developing on Azure Cloud Services 
Understanding of regulatory compliance in the financial services sector 
3+ years’ experience with Typescript, JavaScript, Python, and SQL 
3+ years’ experience with message queueing systems 
3+ years’ experience building cloud native software 
Experience working on every aspect of the software development lifecycle including planning, designing, implementation, testing, deploying and maintenance 
Experience with transactional and analytical databases. Understanding of relational and NoSQL database design