Proven experience evaluating business processes and re-engineering.
Proven experience writing clear and concise technical training materials and user documentation.
Working knowledge of application development life cycle.
Develop and maintain PowerBI reports and processes through the application life cycle.
Generates reports of KPI scorecards & effective dashboards after gathering and translating end user requirements.
Assist in generating various management and administrative reports based on the gathered data.
Demonstrate various visualization capabilities to measure the effectiveness of business operations.
Present analyzed data via tools such as heat-maps, charts, trendline, and location-based maps visualizations.
Must be able to implement data analytics and automation of the reporting process.
Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams, MS Project).
Write SQL queries to analyze and validate data warehouse data.
Analyze Insurance Policy, Billing, Commissions, Claims and B2B partner related data.
Perform data profiling to identify anomalies.
Collaborate with business users.
Business level strong communication skills.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Conducting meetings and presentations to share ideas and findings.
Performing requirements analysis.
Documenting and communicating the results of your efforts.
Effectively communicating your insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Working closely with clients, technicians, and managerial staff.
Create and maintain documentation including requirements, technical design and user manuals.
Identify opportunities to improve processes and strategies with technology solutions.
Identify application development needs in order to improve and streamline operations.
SharePoint design experience with Microsoft SharePoint lists, libraries, content types automation, Power Apps, SharePoint online and workflow etc development.
Automation of Business Processes using workflow capabilities within SharePoint Designer and Visual Studio Planning, creation, configuration, customization, checks, and remedy of issues related to SharePoint Sites and user requirements.
Analyze, Design, Develop and Integrate Applications on SharePoint. Evaluate the functional requirements and implement Business solutions to enhance SharePoint experience for the Users.
Designing and testing SharePoint and web-based content management solutions.
Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams, MS Project).