BSS SOLUTION ARCHITECT

RIO DE JANEIRO, BRAZIL; SAO PAULO, BRAZIL

BSS Solution Architect

If digital transformation, next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team!  Our culture and collaborative work environment are the keys to our success.  Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world. .

What is in it for you?

At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology.  We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What is the scope of this role?

Netcracker Technology is looking to hire a BSS Solution Architect, with experience in the  full life-cycle Delivery for Telco solutions. This position will assume involvement into solution delivery activities as well as Pre-Sales. The role will help support the Sales team on new or existing customers in all phases in the sales process and will act as OSS/BSS SME (Subject Matter Expert) representing Netcracker in front of our customers.

Role and Responsibilities:

• Assist in all phases of the sales and delivery process of BSS Solutions
• Prepare technical part of response to RFPs and RFIs
• Work with multiple Account Executives to support opportunity qualification process
• Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges coupled with NetCracker solution knowledge
• Develop product demonstrations, including specification, testing, and delivery
• Drive the process of delivering high-quality product and architecture presentations and demonstrations
• Demonstrate advanced product concepts
• Assist account teams in ensuring customer satisfaction
• Represent NetCracker as a general industry Subject Matter Expert

Required Experience:

•  
  • Experience delivering solutions to a Telco Provider
  • 7+ years working at a Telco or Systems Integrator vendor with strong technical /architectural knowledge on BSS solutions. 
  • Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, OSS/j, MTOSI, etc
  • Demonstrated knowledge of Communications Service Provider business in Retail and B2B domains, wireless and wireline services
  • Demonstrated knowledge in all major BSS functional areas: Channels, Customer Care, CPQ, Product Catalog, Fulfillment, Billing, OCS
  • Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
  • Business-like presence and ability to interact professionally with customers at all organization levels
  • Well-developed knowledge and understanding of the global telecommunications marketplace 
  • Nice to have: demonstrated knowledge of one or more major local, access, or backbone network communications technologies, including TDM/PDH, SONET/SDH, PSTN/Voice, Dialup/DSL/Dedicated IP, Backbone IP, MPLS, IP VPN, FR/ATM, DWDM, etc.
  • Nice to have: IT and/or software development experience in one or more of the following areas: Cloud solutions, DevOps, customer facing application, large-scale, mission-critical applications, network management systems, general large-scale system architecture, large-scale databases
  • Fluent English and availability to work from our Brazil office on hybrid mode

Education:

• Bachelor’s Degree in Computer Science, Engineering or related field

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