Business Analyst

Key responsibilities

• Evaluate current operational procedures, identify inefficiencies, and propose strategies to achieve operational excellence

• Builds relationships and collaborates with business units, development teams, and other stakeholders to gather, analyze and prioritize requests

• Ensures that complex requirements are executable, testable, complete and not ambiguous

• Documents and elicits requirements through user stories, use cases, process flow diagrams, etc.

• Technical skills including Word, Excel, PowerPoint, Viso and Jira (or similar tool)

• Experience on a variety of simple to complex projects

• Bachelor's Degree in Computer Science, Management Information Systems, Business Administration or equivalent work experience

• Proven ability to elicit and document requirements in a clear and concise manner

• Must be able to communicate to all levels in an organization, strong problem-solving skills, adaptable, flexible, proactive and willing to take ownership

• Flexible in adjusting to demands and challenges, with ability to work at a fast pace, in a high-volume environment and meet tight deadlines

• Experience and commitment to identify and drive improvements to existing processes

• Experience with Agile methodology

Experience

• At least  years in a business analyst role

• Ability to analyze data within systems and understand workflow

• Familiar with data analysis tools and software

• Strong documentation skills

• Experience working with cross-functional teams including IT

• Functional understanding of technology

• Exceptional communication skills, both written and verbal

• The ability to collaborate effectively with multiple teams and stakeholders at all levels of the organization

• Claims processing knowledge and large program experience a Bonus

Contingent Reason for Request