Business Analyst

Job Description -

The Lead Business Analyst works to identify, plan, and coordinate a set of business analysis activities to support existing apps in the Crew Systems space for Disney Cruise Line, to manage their interdependencies in support of all production applications. The Lead Business Analyst engages with the business on behalf of the IT Support teams when needed, and defines business requirements and business processes that IT can use to enhance and update existing systems.

The Lead BA is also responsible for driving priority sessions with the business, creating business requirements, and understand core functionality within a large set of Crew specific applications. The Lead Business Analyst ensures the required outcomes are built, tested, and delivered.

Job Responsibilities

• Coordinate and generate requirements for enhancements and bug fixes of current systems.

• Analyze and identify requirements for gaps, enhancements, and other business needs. Coordinate with business and technical resources • Perform reporting and business rules and data conversion analysis when needed.

• Coordinate and elicit business requirements for system enhancements.

• Coordination with in-house and 3rd party developers on enhancement and support projects.

• Facilitate requirements generation meetings when needed.

• Facilitate agile stand-ups when needed.

• Take and maintain accurate meeting notes.

• Manage decision log

• Coordinate activities related to corporate systems and data compliance projects (e.g. PII, PCI, and GDPR)

• Able to adapt to varying project needs including Business Analysis activities, Project Coordinator activities, • Documentation activities, or Test Coordination as needed. • Drive teams to end goals.

• Will assist Program Manager with oversight of technical delivery teams.

• Manage Change Requests.

• Proxy Product Owner.

• Works with the business to capture and document requirements (both functional and non-functional) • Assist management of competing priorities from multiple stakeholders

• Ability to analyze business processes at the macro level to ensure cohesive product enhancements

• Ensures business requirements are concise,

complete, specific, and unambiguous and that they are aligned to the strategic and tactical goals of the project and the business.

• Ensures the benefits, impact and release of all changes are tracked and managed and communicated to relevant stakeholders.

• Provides project management support including change and support activities. Other: grooming of the backlogs, prioritizing workload, sprint planning, vendor management, business coordination and status reporting.

Basic Qualifications –

Must be analytical.

• Must be business and technical savvy.

• Must be collaborative and have excellent communication skills.

• Must be technical or have experience working with technical teams.

• Agile experience required (overall process, writing stories, collaborating with others to groom backlog).

• Analysis and documentation of processes - assumptions, requirements, functional and non-functional.

• Task/Vendor management and coordination experience.

• Experience working in a highly complex environment multiple systems and integrations

• Test management experience.

• Prior experience with data purge policies, security & compliance assessments.

• Release planning experience

• SharePoint, Confluence, Jira working knowledge.

• Strong problem-solving skills

• Ability to handle virtual teams and work with resources in multiple sites (onsite, offshore, near shore