Business Analyst for IT Portfolios

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Business Analyst for IT Portfolios

Remote Job |   2023-04-14 14:01:18

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Job Code : 2023-MY3TECH0140

Business Analyst for IT Portfolios

Austin, TX (Remote within Texas)

6 months Contract with possibility to extension

Under the direction of Regulatory & HSCS Portfolio Project Manager, Business Analyst for IT Portfolios performs advanced (senior-level) business analysis work.

• Work involves coordinating the gathering, development, and documentation of business /user requirements; the review, assessment, and development of business processes; alignment of business needs with technology roadmaps, architectural roadmaps, product roadmaps and providing recommendations for Portfolio roadmap; identification of the gaps associated with business processes and underlying technical solutions and converting them into future projects; communicating business processes in the form of workflow diagrams; documenting business processes and requirements.
• Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
• Travel to other work location may be required.
• Performs other duties as assigned.
• Extremely high level of sound logic and analytical ability where problems are very unusual and difficult;
• Highly developed oral and written communication skills;
• Very high level of interpersonal skills to work effectively with others, motivates employees, and elicits work output;
• Ability to lead, manage, plan, and direct the work of business systems analysis personnel;
• Knowledge and understanding of Information Technology industry trends, directions and market experience; ability to relate them to own organization;
• Knowledge of architectural concepts, principles, and tools relevant to infrastructure, information, Applications, organizational structure, etc.;
• Familiarity with company's information architecture and information management methodologies.

Position Requirements:

Essential Job Function 1: (45%) Analyze and document requirements utilizing industry best practices on IT projects and HHS initiated requests; oversee the development of business and user requirements to help define and support business strategy; assist in the development of the agency and IT strategic plan and the agency information resource plans; manage the formation of Product and Project roadmaps; derive and document requirements from established business processes and existing systems, identify gaps, required enhancements and improvements; develop functional and/or system requirements documentation focusing on efficiency improvements, streamlining applications and modernizing underlying technology; document clear, detailed, and thorough technical specifications for simple to complex requests; act as liaison between technical and non-technical customers, tailoring communication to the audience; meet with different IT teams, customers and stakeholders to establish current and future priorities with IT components to support the program’s business needs and those of the agency; provide IT input on new technologies, architectural or security requirements.

Essential Job Function 2: (30%) Oversee and provide input on the requirements management process within various IT Portfolios; lead high-level requirements meetings to understand and document product, business and technical needs for various HHS Program areas; develop Epics, Stories and tasks for Projects; Resolve conflicting business and technical requirements; research, analyze, document and communicate application, data, infrastructure, security, Accessibility needs/requirements and ensure solution alignment to requirements; collaborate with other IT areas, Project Management Office, Chief Technology Officer and Application Development – to perform analysis, design and planning; act as a Product Owner for products being developed using Agile methodologies; leverage standard methodologies, processes, and tools; Support preparation of agency governance materials (i.e., business justification, cost/benefit analysis, etc.); develop, review and provide feedback of project deliverables such as project charters and design documentation; provide feedback to IT and HHS leadership.

Essential Job Function 3: (20%) Analyze policies and procedures to determine the impact on business processes and existing systems; identify and document downstream dependencies, requirements from Legislative Mandates, Bills, and new policies and procedures; develop and conduct training sessions that educate customers, colleagues and stakeholders on business analysis techniques and standards; develop documentation and demos to help customers and IT transition following the changes in policies and procedures.

Essential Job Function 4: (5%) Other duties as assigned including but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

List of knowledge, skills, and abilities critical to performance in this position:

• Knowledge of software development life cycle and business analysis methodologies
• Knowledge of business and management principles involved in strategic planning
• Knowledge of project management principles and practices
• Skill in analyzing and evaluating complex information technology applications, policies, issues, legislative mandates, standards, policies and procedures
• Skill in gathering input, formulating a plan, providing follow-through and carrying it to fruition
• Skill in developing creative and workable solutions to complex problems and issues.
• Skill in effective verbal and written communication and presentation skills
• Ability to translate user/business needs into technical requirements
• Ability to communicate technical instructions to system users
• Ability to analyze, evaluate, interpret business requirements and business rules and map / integrate them to technical requirements
• Ability to exercise sound judgment in making critical decisions
• Ability to bring about consensus on contradicting views
• Ability to analyze and document ambiguous and continuously evolving business needs