Business Analyst

About the job
Responsibilities:

● Liaise between client business users and internal IT developer to gather business

requirement

● Analyze and devise best in class solution that leverages internal products and industry best

practice

● Ensuring BRDs are within scope of SOW

● Work with IT leads to draft FSD with high level of technical details

● Ensure BRDs and FSDs are signed off timely according to project plan

● Work with IT Leads to track RTM across SOW, BRD, FSD and Test Scripts

● Timely escalation of issues to PMs and BA Lead on issues

● Work with Tester leads to formulate test plan, test approach and detailed test case

● Working with Tech Writers to ensure User Manuals are correctly documented

● Conduct training/work with trainers to ensure customers (eg. Ops Team) are trained to use

the system

● Handholding BAU Support Team (to ensure business knowledge is correctly handed over

● Supports Pre-Sales in assessing requirement gaps and work with Tech Leads to provide

high level estimates

● Work with PMO to ensure compliance to all relevant processes (PM/BA/Tech leads)

Key Qualifications:

● Degree in Computer Science, Business Admin or Finance

● At least 5 years in assuming role of IT Business Analyst / Business Solution Architect in a

Financial Institution/FI Vendor

Requirements and Skills:

● Proven track records of implementing systems (in capacity of BA) in Medium to Large

size projects

● Analytical mind and creative mind in delivering out of the box solution

● Customer focus and excellent problem-solving skills

● Exceptional interpersonal and negotiation skills

● High level of personal integrity and attention to details

● Ability to lead structured business discussion with clients leading to concise decisions

● Proficient in one or more of following domain:

✔ Digital Banking Platform

✔ Core Banking

✔ Retail/SME Lending

✔ Channels (Mobile/Portal)

✔ Accounting and General Ledger

✔ Payments (Cards/Micro payment)

✔ UI/UX

Optional and Nice-to-have:

● Regional implementation experience working in a multi-country setting

● Good understanding of industry trends and up to date in recent regulatory requirements