Description

Job Description

 

  • This position will require strong technical skills, operational knowledge as well as support the increasing analytical needs in operations and support succession planning.
  • Intermediate to Advanced proficiency in MS Excel and Access
  • Project management
  • Continuous improvement minded
  • Identify and analyze operational data and develop insights in support of business objectives.
  • Develop and improve workflows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.
  • Identify and/or analyze business problems and develop recommendations for solutions to problems.
  • Lead the development and implementation of projects and/or teams to produce desired results.
  • Document and communicate project concepts, milestones, and results.
  • Recommend and assist with implementing standard policies and procedures.

     

Preferred Skills/Experience Optional But Preferred Skills/experience. Include

 

  • Experience working with multiple stakeholders including Executive level
  • Salesforce
  • Healthcare industry experience
  • Client or Exchange/Marketplace knowledge
  • MS Word, Outlook, Teams, PowerPoint, SharePoint, Visio, VBA programming, SQL Server
  • Build databases by effectively demonstrating advanced-level proficiencies in the major components of Microsoft Access.
  • Work with project/testing teams for script development to meet business and technical requirements
  • Participate in cross-functional workgroup meetings to drive decisions that meet system and workflow requirements
  • Creative thinking and analytical skills

     

Education/Certifications Include:

 

  • Bachelor's degree strongly preferred

Education

Any Graduate