10+ years experience working as a Business Analyst that handles requirements gathering, design, testing, training, implementation, and post-implementation support of an enterprise implementation.
Minimum of 3 years of experience as a Model N Analyst, with in-depth knowledge of Model N modules based on OOB configurations.
Extensive experience in the administration and maintenance of a CRM system.
Ability to read Java code to troubleshoot and trace issues, with excellent problem-solving and debugging skills