Business Product Manager

Job Description
·       Develop product management artifacts including Problem Statements/Definitions, Personas, Roadmaps, ROI/Success Metrics, Scope, MVPs, and Journey Maps.
·       Navigate the needs of multiple business units to resolve dependencies and contending priorities, driving consensus on what is best for ServiceNow Partners. Act as point of contact between sales operations and IT for resolving x-team product issues.
·       Collaborate with strategists, other product managers and product owners to define the strategic roadmap, anticipate and meet future business needs, and align ServiceNow’s selling motion to target architecture.
·       Partner with sales ops and IT to define initiatives from concept to MVPs to roadmaps; acquiring approval from Executive Leadership on prioritization, funding, and commitment to key initiatives.
·       Lead various ACE priorities, including new indirect GTM selling motions, pivotal initiatives, and major capability improvements. Influence and align leadership on vision, strategy, prioritized backlogs, and initiative success criteria.
·       Provide Partner/Channel subject matter expertise and champion partner-centric views into cross-functional initiatives.
·       Plan and prioritize product development and product feature backlog.
·       Collaborate with project managers, technical product managers, and engineering leads to drive accountability, mentorship, and support for in-flight programs while capturing feedback and identifying capability gaps.
·       Define, and detail processes, policies, metrics, reports, risks/dependencies, and mitigation plans.
·       Translate business requirements into epics and user stories.
·       Work with QA to define test criteria/scripts for releases while driving business tester UAT.
·       Develop detailed product feature specifications and ensure they’re clearly understood by relevant teams.
Skills: 
What you need to be successful in this role:
·       Results-driven leader, with a bias for action, who brings a strategic approach and thought leadership to achieve desired business outcomes.
·       Demonstrated operational rigor and continuous delivery of improvements with measurable impact.
·       Demonstrated experience in channels product definition, execution and improvement.
·       5+ years in executing leading channels (B2B) product management activities.
·       Experience engaging end users to identify process / policy gaps, identifying opportunities to improve the user experience, and translating that into business requirements.