Description

Summary

 

  • The electronic service technician candidate will support manufactured test equipment. Specific duties include Testing, calibrating, assembling, and disassembling of electronic instrument products to maintain functionality and accuracy.
  • The candidate will be responsible for internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
  • Working within the designated area of expertise, the candidate will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
  • This position requires calibration and repair knowledge of a wide variety of equipment.

     

Job Functions & Responsibilities:

 

  • Prior experience is strongly preferred. Applicant should have at least 3 years of related experience in the calibration and repair of electronic test equipment.
  • This position requires some education, specialized training/certification, or Military experience.
  • Experience using automated calibration software platforms (STE, PC Based, METCAL, TME etc) is a plus. Strong PC (MS Windows/Office) skills are a must.
  • PMEL experience strongly desired.
  • Requires excellent communication and organizational skills.
  • Demonstrates electronic and mechanical competence.
  • Works with clearly defined objectives on customer service assignments that may be repetitive in nature.
  • Solves technical problems of limited scope and complexity.
  • Performs adjustments, calibrations, and basic repairs.
  • Escalates more difficult repairs to experienced technicians.
  • Exhibits the ability to build and maintain professional relationships with a wide range of people.
  • Adheres to the highest standards of business ethics.
  • Provides consistent, solid contribution to team and service center delivery goals.
  • Exercises good discretion in the use of time and other resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures resources are used properly (i.e., connector care, ESD, ETE).
  • Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high-quality service and minimization of re-repair.
  • Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
  • Adheres to established production processes and is responsible for achieving established team production goals.

Education

Any Graduate