Change Management

About the job

Remote

Overview Of Role

Provides subject matter expertise for the change management necessitated by the Client CTO organizational transformation initiative

Coordinates with Client and the CTO Transformation Program Manager and Product Owners to evaluate and prioritize change management support

Develops and delivers a change management plan that is aligned to the overall CTO Transformation Program Communication Plan

Works with the technical writer and other stakeholders to quantify the changes and other aspects of the various work streams within the Transformation Program that impact Client CTO staff, Client enterprise functions, state agency service delivery, and other stakeholders

Creates clear, concise, and comprehensive guidance documents based on a change management framework, such as Prosci's ADKAR methodology

The new OCM plan and framework will be the basis upon which we will build stakeholder support for updated CTO process and create opportunities for staff to ask questions and seek help when needed. The OCM Plan will include an overview of the CTO projects we will be supporting under the CTO Transformation Program, descriptions of impacted stakeholders, and strategies for engaging with them to build advocacy for change

Activities in the Awareness and Desire Stages of Change Management

Senior expertise in recommending and selecting the delivery method, presentation formats, and timing for communications based on the nature of the nature of the change and stage of implementation

Qualifications

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