Change Management Specialist

Job Overview:

The Change Management Specialist will play a pivotal role in the OIT CTO organizational transformation initiative. Collaborating with OIT, the CTO Transformation Program Manager, and Product Owners, the specialist will evaluate, prioritize, and execute change management support. The role involves developing and delivering a comprehensive change management plan aligned with the overall CTO Transformation Program Communication Plan.

Job Responsibilities:

• Develop an Organizational Change Management Plan (OCM Plan) for the OIT CTO Transformation Program, tailoring plans for projects and teams/individuals as needed.
• Implement best practice change management methodologies, such as Prosci ADKAR, to build stakeholder support and advocate change.
• Create awareness and desire for change by preparing communication strategies and materials using various delivery methods.
• Work on change management plans and execution during the Knowledge Stage, ensuring accurate conveyance of process or organizational changes.
• Build training packages for the roll-out of new standards and procedures.
• Create dashboards to track metrics and provide Program-level status.
• Utilize a planning approach to address gaps in the ongoing adoption of new processes and support continuous improvement.