Run regular investigations to identify unauthorized changes
Data mining on issues caused by changes
Report Change metrics to AbbVie stakeholders and other business units to provide actionable information
Manage failed change process
Standard change re-certification (yearly)
Manage Year-End change exemption process
Train the Change staff in adopting formal methods in assessing the impact of proposed changes. This may require creation of additional templates that help in thorough assessment of risks and impacts from the proposed changes
Identify low risk and repetitive changes and make efforts to convert them as Standard Changes
Periodically analyze the ¡¥Urgent¡¦ (Emergency), ¡¥Expedited¡¦ and ¡¥Latent¡¦ changes to identify and investigate any possible misuse of these change categories