Primary responsibility:
Principal engineer to go technical deep and helping operations team to resolve incidents in timely manner. Optimizing operations practices with engineering solutions.
JD:
o Catalyst role in improving operations practices, migrating to new practices with cleanup & simplification
o Defining process and improving adoption on best practices
o Facilitating thoroughly on incident management calls to help Private cloud and public cloud operations teams.
o technical contribution – Operational readiness review/assessment deliverables,
o Validation operations activities and fixing the deviations/exceptions
Any gradudate