Cloud Support Specialist

Job Description:

• Good understanding of how to use Slack
• Problem Solving: Strong analytical skills to address complex issues in scalable and resilient ways, particularly in cloud-native environments.
• Kubernetes Expertise: Proven hands-on experience with Kubernetes, including deploying, scaling, managing clusters, and performing Kubernetes upgrades, ensuring stability and minimal downtime during the upgrade process.
• CI/CD Knowledge: Experience with continuous integration and deployment processes using GitLab CI and FluxCD
• AWS/AliCloud Provider Experience: Practical experience with at least one major cloud provider (AWS (and for the China timezone, AliCloud experience) including services like compute, networking, and security configurations (e.g., VPC, security groups).
• Infrastructure as Code (IaC): Strong knowledge of IaC tools like Terraform, emphasizing automating infrastructure and managing state effectively.
• Monitoring & Observability: Familiarity with Prometheus, Grafana, or Thanos, and the ability to set up monitoring, handle high cardinality, and create custom alerts.
• Automation Skills: Ability to automate tasks using scripting (Python, Bash, or Go) and knowledge of GitOps principles for managing deployments. Experience with GitFlow branching strategy
• Must have skills: Kubernetes (Strong), Python (Capable), Terraform (Capable), CI/CD, Observability and Monitoring.