Contact Center Developer

Required Skills:
1) Experience Five9 Voice Contact Center Developer
2) Must have Five9 VCC (Voice Contact Center) Development experience at least 3 years.
3) Implement and troubleshoot the Five9 call center software solutions in a wide array of configurations and environments both remotely and onsite.
4) Experience of Contact Center systems such as Contact Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor.
5) Experience with Five9 application integration with other software such CRM and pharmacy fulfillment systems.