Assist key business stakeholders in the development and execution of a comprehensive strategy for the organization-wide adoption of the Coupa platform, aligning with business objectives and ensuring maximum utilization and value realization
Ensure the Coupa platform adheres to all relevant security standards, policies, and regulatory requirements, implementing robust measures to safeguard sensitive financial and procurement data
Lead and coordinate supplier enablement/onboarding to ensure transmission of PO and invoice (enabled through various Coupa channels such as cXML, and preferred "doors" such as the Coupa Supplier Portal)
Manage and update Hosted Catalogs in Coupa
Communicate changes in templates or supplier onboarding process, including training when appropriate
Configuration of all objects within Coupa, including the maintenance of user roles, approval chains, forms, reports, master data, and other similar tasks
Work with internal IT staff and various business groups to maintain, troubleshoot, or enhance integration with other systems, such as SAP
User Administration, including on and offboarding, user access updates, and other related tasks as needed
Collaborate with IT, Strategic Purchasing, Accounts Payable, Finance, Treasury, Legal, Tax Group, Business Managers, and other stakeholders to assess business requirements and propose system solutions
Complete testing during new system implementation projects and regression testing for scheduled system releases
Lead Coupa Release upgrades by proactively reviewing Coupa release notes, identifying opportunities for improvement, and suggesting projects to streamline business operations where applicable
Create systems documents, inclusive of data design, business requirements, functional design, user manuals, test scripts and training materials
Develop the necessary training materials, conduct training for end users on current and new system features and processes, and ensure adoption of the existing user base.
Perform other related duties and responsibilities as needed
Basic Qualifications
3+ years of experience as a Coupa Analyst / Administrator
Proficiency in Supplier Onboarding and catalog management
Strong understanding of procurement processes and best practices
Expert in Coupa cXML integration configurations
High level of attention to detail
Good communication skills, both verbal and written
Proficiency in troubleshooting and problem-solving
Ability to translate customer needs into technical / configuration requirements
Proven ability to manage projects and work cross-functionally