CRM Developer

Job Description:

Two CRM Developers are required to work with business analysts, subject matter experts and business stakeholders to analyze business requirements and translate requirements into Dynamics 365 functionality.



***All work must be completed on site unless remote work is approved by DIT@DEQ CIO.




Work cohesively in a team environment with multiple solutions being developed at the same time.

• Designs, develops, and implements solutions to further expand our use of Dynamics 365 CRM across the organization in accordance with business objectives.

• Provide some training and documentation for the business - Training and documentation of the system is important as changes to the system have been and are progressing at a rapid pace.

• Create, Deliver and Manage Dynamics 365 CRM Solutions in the GCC

• Engage and collaborate with other development groups to leverage existing functionality and components that are common across solutions

• Create solution components; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions

• Customize Dynamics 365 CRM forms

• Create view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes

• Manage Dynamics CRM entities

• Manage entity ownership; manage entity properties; understand system and custom entities

• Configure field customizations

• Develop and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons

• Implement entity relationships

• Create relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles

• Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions

• Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions

• Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows.