Customer Support Officer

Are you passionate about delivering exceptional customer service? Do you excel in fluent Dutch communication and possess strong multitasking abilities?

Join our team as a Customer Support Officer where you'll play a crucial role in providing outstanding customer assistance!

Key Responsibilities:

• Utilize fluent Dutch language skills to handle back office and voice tasks effectively.
• Collaborate within a team environment to meet predetermined targets and objectives.
• Demonstrate strong communication proficiency in Dutch/Flemish/Polish languages.
• Exhibit excellent typing skills and possess knowledge of English and computer systems.
• Cultivate a customer-centric approach while addressing customer inquiries and issues.
• Engage in phone or email communication to manage and process customer orders.
• Embrace a fully remote working setup while maintaining active participation as a team player.

Qualifications and Experience:

• University graduate, preferably with a background in Dutch Language Philology or related fields showcasing fluent spoken Dutch language skills.
• Freshers and experienced candidates with outbound contact center experience are encouraged to apply.
• Ability to multitask, prioritize tasks, and adapt to a dynamic work environment.
• Strong dedication to providing exceptional customer service.
• Proficiency in both written and verbal communication in Dutch/Flemish/Polish languages.
• Proven track record in customer-facing roles and handling customer inquiries effectively.
• Comfortable working remotely and collaborating efficiently within a team setup.

Location: Fully remote

If you are driven by a passion for customer satisfaction, possess excellent Dutch communication skills, and thrive in a remote team environment, we'd love to hear from you!

Apply now and become a vital part of our dedicated customer support team.