Data Administrator

Description

Professional Reference Name Email Id Contact Number Company 'name Designation 

Background

The OIS Business Operations / Information Technology Asset Management team (ITAM) is implementing an IT Asset Management Tracking System.

Procuring and implementing an ITAM Tracking System will satisfy the following:

 

• Identify and resolve under-utilized IT assets;
• Manage loss and theft of IT assets;
• Mitigate legal liabilities relating to hardware and software management statutory requirements;
• Reduce loss of productivity;
• Reduce security risks.
  
   

The Scope Of The Overall Project Includes

 

• Implementation of the CA/Broadcom Asset Portfolio Manager (APM) hardware tracking tool to track all hardware and software purchases and related financial information.
• Implementation of a Request Management process using the CA Service Catalog.
  
   

WOC Scope

OIS seeks an experienced Data Administrator III with expertise in CA/Broadcom Asset Portfolio Manager (APM) data administration.

As part of the rollout of the new ITAM system, a resource need was identified to assist the owner of the ITAM data repository. This role includes management and maintenance of database records and information such as: IT hardware, software licenses, financial data, ITAM related agreements and master data related to ODHS/OHA hardware and software assets. This role will be utilized to ensure data accuracy/cleanliness and integrity and support the ITAM Project effort by working side by side with OIS staff to complete data administration knowledge transfer. The selected key person needs not only strong CA/APM expertise but excellent communication / training / knowledge transfer skills.

The workload is expected to be part-time in nature and may fluctuate depending on the current status of the project. Therefore the resulting Work Order Contract timeline will extend beyond six months, but at no point will the work hours exceed 1040 total. 

Tasks

Contractor's Key Person shall:

 

• Maintain accountability for ITAM repository data quality and completeness.
• Help establish and maintain ITAM data governance and related documentation.
• Perform project related data onboarding activities.
• Maintain horizontal alignment by interfacing with others that contribute to or help to maintain ITAM data.
• Liaise with data stakeholders and other data stewards (or data source owners such as Microsoft Configuration Manager).
• Address data-related risks and resolve data-related issues such as record duplication, invalid data, inaccurate data, inconsistencies, missing or incomplete data and aged or outdated data.
• Support enforcement (of selected) data governance and controls.
• Perform ongoing verification and audit of repository data.
  
   

Required skills and experience:

 

• Four+ years data quality management or similar data analysis experience
• In-depth knowledge and experience with data administration in a CA/Broadcom APM environment
• Working knowledge of CA Service Catalog
• Expertise in data quality management and governance concepts
• Strong ability to carry out assigned tasks independently with little supervision
• Significant attention to detail
• Excellent at performing multiple tasks at the same time without error
• Strong communication and interpersonal skills
• Facilitation skills with the ability to drive issues to closure
• Strong customer service skills
• Understanding of privacy concepts and considerations
• Proficiency in Microsoft Word, Excel, Access, Project, and Outlook
  
   

In addition, the ideal candidate will have skills and experience in:

 

• Broad knowledge of ITAM concepts and processes
• Familiar with IT software and hardware
• General ITAM tool knowledge and experience
• Proficiency in Microsoft Teams